Get a good 12 gauge extension cord. And the condition of the outlet its self. Contact Us America's Firelog Leader. Yellow Jacket 50 ft. 12/3 SJTW Multi-Outlet (3) Outdoor Heavy-Duty 15 Amp Contractor Extension Cord with Power Light Block (102) Model# 64824201 $ 69 97. Do not operate any heater with a damaged cord or after the heater malfunctions.has been dropped or damaged in any manner. Related Manuals for Duraflame DFI-8511-02 QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I'd consider a 12 gauge, but 14 at the minimum and do a web search on the unit for recalls and or harm caused by this machine. DuraFlame; DuraFlame Parts. Are they able to support the load? This design is perfect if you are into something classic. I have a Duraflame infrared quartz heater 5200 BTU 1500W 12.5 Amps. Duraflame brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International. 1. 14. Extension cords are for temporary use only. Duraflame DFI-8511-02 Assembly And Operating Instructions 2 pages. QVC has been of limited help, only giving me a phone number for the manufacturer, who when I call, won't assist unless I have the model numbers. All winter we've used our duraflame heater without any issues. Using a amp clamp to read amps. I have a Duraflame infrared quartz heater 5200 BTU 1500W 12.5 Amps. Hope i helped u a little. Do not plug any other electrical devices into the same outlet as the heater. 10b. The extension cord must be a three wire cord with grounding type plug and cord connection. 2) Avoid Extension Cords. QVC's Privacy Statement does not apply to these third-party web sites. 2879 Saint Rose Parkway Suite 200 Henderson, NV 89052 702-803-7701. info@duraflame.com . 13. Don't forget the wiring in the wall! This is because a space heater, no matter what size, draws a high amount of electricity and can overload a circuit or overheat an extension cord thus causing an electrical fire. Displaying 1 - 1 of 1 Products . ⑳ Do not burn wood or other ma-terials in the electric fireplace. Go to Site. enough heat. Lease help me I love my heater ;but i can't get it to cut on and off? To prevent a possible fire, do not block air intakes or exhaust in any manner. Duraflame DFI-8511-01 Manual 11 pages. Get a 14 gauge 3 wire extension cord. Corrective Action. ft. Lower power means the risk of damaging your power supply decreases. i have a duaflame heater with a motor noise how to fix this? Now let’s dig into why that might be. Don't try to save a few bucks buying a 14 gauge or 16 gauge extension. Chop off the cord an inch away from the strain relief (where the cord goes into the heater). extension cord or relocatable power tap (outlet / power strip). Yellow Jacket 100 ft. 12/3 SJTW Outdoor Heavy-Duty Lock Jaw Extension Cord When you run your heater at 750W, the increase of current caused by the extension cord will not harm your cable because it’s still well within the boundaries. I can't get mine to cut on and off! Hot to touch with the smell of burned wires. extension cord being used. ... Be careful about using extension cords. © 1995-2020 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. It could overheat and cause a fire. Find recent orders, do a return or exchange, create a Wish List & more. When The heater is in use,I have noticed that the wire right at the prong connection is getting really hot.I have done electrical work and know this is very bad.It is a 16 GAWG cord,should replace it with a 14 GAWG cord? Appliance Part Glossary. If you must use one, make sure that the extension has the same wattage rating as the heater itself. Shut the fireplace off the Er was still flashing ended up pulling the plug from the outlet and sure enough it was in the beginning stage of fire. Do not operate any heater with a damaged cord or after the heater malfunctions.has been dropped or damaged in any manner. Help Finding a Model Number. drive motor. We love the heater and it is just the right size to take the dampness out of the room. This may seem like quite a bit of safety information to absorb. Make sure unit is located on an interior wall. Same Day Shipping Order now and get same day shiping guarateed! Extension cord can be found in two variants; the 2 prong connection and the 3 prong connection. Using sub standard house wiring and worn/painted outlets can cause a fire! … If you really look closely the safety tips are common sense tips … When The heater is in use,I have noticed that the wire right at the prong connection is getting really hot.I have done electrical work and know this is very bad.It is a 16 GAWG cord,should replace it with a 14 GAWG cord? Return heater to authorized service facility for examination, electrical or mechanical adjustment or repair. Using an extension cord is rarely necessary because most infrared heaters come with long cords. 12. I’ll assume it was unintentional, and that the people responding were genuinely trying to help. Big, Bold Flames Light up your night with Every Night firelogs. 2. 17. Please help me how can I get my DuraFlame heater to cut on and off, © 2020 iFixit — Licensed under Creative Commons — Privacy — Cut away the jacket on the cord to expose enough of the conductors to reconnect to the inside of the heater. Never use an extension cord or a re-locatable outlet or power strip, for plugging the heater; plug the heater directly into wall receptacle or outlet. 1a. Never use with an extension cord or relocatable power tap (outlet/ power strip). Under-sized and frayed power cords are a major source of fire danger. Check plug, wires, circuit breakers and outlet for security and function. Check that unit is plugged directly into a standard 120 volt outlet. Accessibility. 7. However, if you have to use an extension cord, the cord must be Number 14 AWG minimum size and rated no less than 1875 Watts. Parts. The outlet is correctly wired to handle only the one heater. Go to Site. A space heater that features a longer, heavy-duty power cord will mean you won't need an extension cord. My Duraflame heater power cord was getting hot at the location where the wire enters the power plug. Those heater cords do get hot, 02/22/2011 by Never use with an extension cord or relocatable power tap (outlet/ power strip). 11. Lastly, the extension cord should not be longer than 20 feet. Do not use an extension cord or power strip, which could overheat and result in a fire. Some buyers use a power strip or extension cord with a switch to make it easier to turn on and off without climbing in your fireplace. Never use with an extension cord or relocatable power tap (outlet/power strip). See for yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up to. Ready to go directly out of the box, this remarkable little log set simply needs plugged into a standard 120V wall outlet to begin enjoying its stunning flame effects, comforting warmth and soothing crackling sounds. ⑲ Avoid the use of an extension cord. For safety, ALWAYS plug a Space Heater DIRECTLY into the wall outlet using the electrical cord on the space heater and NEVER use a power strip or extension cord. ㉑ Do not strike the fireplace glass. I have several Duraflame heaters. duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. Good luck finding any helpful info. The crackling sound is … Therefore, an extension cord can safely be used. 8. Duraflame, Inc. Duraflame, Inc. Corporate Headquarters. Summary of Contents for Duraflame DFI-5010-01. DUROMAX 100 ft. 10/3-Gauge Single Tap Extension Power Cord. This heater is for use on 120 volts. All regular extension cords can safely handle 750W. What do I do? Return heater to authorized service facility for examination, electrical or mechanical adjustment or repair. With an extension cord, you should always run your space heater at 750W. We don't recommend it because the extension cord can overheat and cause risk of fire. Electric heaters draw upwards of 1500 watts. Before I go searching for model numbers, I wanted to see if the QVC community might be able to help. Unless stated by the manufacturer that it’s safe to plug it in an electric cord, then don’t. Here's a table on the maximum Amps per load carrying capacities on AWG gauge wire: http://www.powerstream.com/Wire_Size.htm, You can get replacement cords here: http://www.omega.com/heaters/hsc.html, + 12.5 amps go with a 12 gauge. It also is on its own breaker. I had six inches of cord cut off along with the plug and replaced it with a new AC plug and it runs cool now. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance. Avoid the use of an extension cord because of the risk of overheating the cord and the risk of fire. extension cord or relocatable power tap (outlet / power strip). Place this LED log set with realistic ember bed into an existing fireplace and watch the dancing flames project on to the back of the existing fireplace. Also we had to 'gerryrig' some 'foot extensions' to position it over an intact log lighter (make sure you get a gas fitter to certify that your gas is off to avoid … Generally speaking, outputs range from 400 to 1,500 watts. Find where you are getting continuity and where it stops. Location of unit. 1,500 Watt Electric Infrared Cabinet Heater. 8. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Go to Site. Ive had one totally apart, ended up trashing it. Portable heater plug gets hot. Extension Cords and Electric Fireplaces. Terms — Spinner shaft. @glennamullins Use a multimeter and start with the switch. All they want u to do is buy a new one, anyway if you take the back cover off you should see the blower motor on top. 1,500-Watt Electric Infrared Tower Heater by Duraflame Electric. Extension cords may over-heat and cause a risk of fire. Shop this Collection (29) Model# XPC10100A $ 112 53. ... Also See for Duraflame DFI-8511-02. Cut off the receptacle unit at the end. I have several Duraflame heaters. It will have the numbers "12-3" on the tag, maybe on the cord insulation also. If an extension cord must be used, it must be UL/CSA certified, rated at 15A (1875W), 125V maximum with 14AWG minimum and constructed of two current carrying conductors with ground. The outlet you are using should be dedicated to this device, no other devices should be plugged in at the outlet or other outlets in the chain serviced by the fuse/breaker circuit (20Amp wiring being best). Get sneak previews of special offers & upcoming events delivered to your inbox. *You're signing up to receive QVC promotional email. * For ASSISTANCE Please call 1-877-733-9241 24/7 365 Days a Year. Open up the heater to see how the cord was wired. Generally speaking, it is recommended to plug heat-producing appliances directly on a wall-mounted socket. Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. Plug the cord directly into an appropriate wall receptacle. I woke up around 1 am to the smell of hot burnt wiring. glennamullins. This heater is not intended for use with an extension cord. The cord has a plug as shown at A in Fig.1 Do not use a 2 prong adapters. Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. extension cord being used 10b. 13. Found that the fireplace said Er meaning something was wrong. With it unplugged spray a little silicone lub or wd on the bearings on each side. To determine how much heat an electric space heater will produce, look at the output, which is measured in watts. For us, our only complaint is that the electrical cord is about 10" too short and we needed an extension cord. oldturkey03. This was discussed in a Facebook group recently, and I’m copying some comments made that tried to lead the original poster on a wild goose chase. The instructions for each state not to use extension cords; however, the cords on the heaters are short, particularly when one lives in an older house with few electrical outlets. Provides supplemental zone heating up to 400 sq. Water Filters; Need Help? Page 1 MODELS/ MODELOS : DFI-5010-01, DFI-5010-02, DFI-5010-03, DFI-5010-04, ... Plug unit directly into the wall. 17. 1-877-733-9241. The realistic log set and ember bed sit in an Antique Bronze finish fire grate and feature a rolling, pulsating flame effect that works with or without heat. The Duraflame 20-inch Juniper Infrared Electric Fireplace Log Set is one of the easiest ways you can update and give new life to an old or unused fireplace. A comprehensive set of repair information for light bulbs, utensils, and other household devices. Product description. 7. What do I do, 11/26/2016 by Always plug heaters directly into a wall outlet/ receptacle. Most electric stove fireplace units are recommended to be plugged directly into a wall-mounted outlet. Surely, if one used a heavy-duty cord (similar to the big orange extension cords we're all familiar with), this would be safe. Then again, they may have wanted a good story to tell around the next campfire. The instructions for each state not to use extension cords; however, the cords on the heaters are short, particularly when one lives in an older house with few electrical outlets. Connect to properly grounded outlets only. The 2 prong connection is intended for lightweight should never be used to connect an electric fireplace. Authorized service facility for examination, electrical or mechanical adjustment or repair i love my heater ; i. Special offers & upcoming events delivered to your inbox bulbs, utensils, and that the fireplace said meaning! Or exhaust in any manner,... plug unit directly into a wall-mounted outlet are major! Our Duraflame heater without any issues outlet as the heater malfunctions.has been dropped or in! We 've used our Duraflame heater power cord was getting hot at the output which... Not operate any heater with a motor noise how to fix this hot burnt.! Variants ; the 2 prong connection for Duraflame DFI-8511-02 Portable heater plug gets hot been dropped or damaged in manner... Now and get same Day shiping guarateed the same outlet as the heater itself heater without any issues not wood! It stops, an extension cord or relocatable power tap ( outlet / power strip.... 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Yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up.! Do not burn wood or other ma-terials in the electric fireplace necessary because most infrared heaters with.